These terms of use (hereinafter referred to as “Terms of Use” together with our Privacy Policy and our Cookies Policy constitute the entire agreement and the terms and conditions that apply when you visit and make use of our website under the domain https://www.mitsis.com/ (hereinafter referred to as the “Site”). Your access to and use of the Site is subject to these Terms of Use and all applicable laws and regulations. Please read these Terms of Use carefully before you start to use this Site. By using our Site, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree with these Terms of Use, please refrain from using our Site.
This Site is operated by the Mitsis Group of Companies, all companies that are members of this group are incorporated in Greece (The Mitsis Group of Companies). The company K.MITSIS FILOXENIA S.A., 12, Filotheis Street, Galatsi, 11147, Athens, Greece operates this Site on behalf of and for all companies, members of Mitsis Group of Companies.
All references to ‘our’, ‘us’ or ‘we’, in these Terms of Use are deemed to refer to the Mitsis Group of Companies. All references to “you”, “users” or our “Customers” are deemed to include any internet user that visits, serfs and / or uses our Site or our services through our Site as well as for any other purpose mentioned herein.
1. ACCESSING OUR SITE
1.1 Access to our Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the services we provide on our Site without notice as herein provided. We will not be liable if for any reason our Site is unavailable at any time or for any period or reason whatsoever.
1.2 From time to time we may restrict access to some parts of our Site or our entire Site to users. If the need arises, we may suspend access to our Site or discontinue its operation indefinitely.
1.3 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you may not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.
1.4 You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are made aware of these Terms of Use and comply with them.
1.5 In order to be able to use this Site or order any products or services therein you must be over 18 years old. In case you do not meet this requirement, we have the right to deny access to our Site, terminate any account you may have created and cancel any reservation, booking or other order you may have placed through our Site, without prejudice to any other of our rights in law.
2. SERVICES
2.1 The Mitsis Group of Companies promote their products and services and may provide services through this Site. In this context, you may make reservations or bookings for accommodation services to the hotels of the Mitsis Group of Companies. Any and all issues pertaining to bookings and reservations as well as our payment and cancellation policies are included on our General Terms & Conditions (found in https://www.mitsis.com/terms/). You are advised to read them carefully before making any booking or reservation at our hotels. In any case, the Mitsis Group of Companies are not bound by any offer or publication on our Site or any fees, price table and offer. Any order, booking or reservation will only be valid for our Customers, if a relevant Booking Confirmation is received by the Customer according to our General Terms & Conditions.
2.2 All prices on our Site are in Euros. If you make an order, booking or reservation from outside Greece or from a Country other than a European Union Member State that has adopted as its official currency the Euro, you should consult with your bank in advance, since in certain cases banks and / or credit card companies may charge additional fees for conversion or other reasons.
2.3 In case you use this Site for the purpose of ordering products or services, you undertake and warrant that:
a) You are over 18 years old;
b) You have the right and legal authority to be bound by your order, booking or reservation and in any event to make any transaction with us;
c) In case you place orders or make reservations or bookings on behalf of third parties, you have the necessary representation rights and privileges according to applicable law and that you will inform that third person about the applicable provisions, terms and conditions mentioned herein;
d) All information supplied by you on this Site are true, accurate, current and complete; and
e) You will not make any misleading or fraudulent booking, reservation or order and you will refrain from any action that could lead to damages for either the Mitsis Group of Companies or their customers and partners.
2.4 You are not allowed to make reservations or bookings for more than five (5) rooms for a specific period of time. In case you need to make additional bookings or reservations you shall contact directly with the Mitsis Group of Companies and make a special arrangement.
3. THIRD PARTY SERVICES
3.1 We may allow third parties to provide their products and services through this Site or to connect their ordering platforms with this Site, our concierge platform operated within this Site or to connect in order to sell such products or services to our Customers. We encourage such third parties to acquire valid insurance policies and comply with market standards and other health and safety regulations. However, we have no control over such third parties and it is not possible for us to know their policies, standards and terms of use. For this reason, when you order products or services of such third parties through our Site, you are advised to read carefully their terms and conditions and be informed about the health and security standards adopted by such third parties. In all cases, when you place an order for products or services of such third parties through our Site, you do so on your own free will, choice, responsibility and risk; we have no obligation for the sale of products or the execution of services of such third parties, we may not be held liable for any damage, injury or accident you may incur by using such third party services nor can we assume any liability thereof.
3.2 By purchasing online through our Site, including our concierge platform, any product or service provided by a third party you agree to abide to their applicable terms and conditions, including but not limited to their payment and cancellation policies, any availability or other restrictions they may have in place as well as their limitation of liability and indemnification provisions.
4. ACCESS RESTRICTION
4.1 We have the right to forbid and/or interrupt the transmission of the Site (or the operation of several of its services) to any user, as long as we believe, according to our reasonable judgement, that this access may jeopardise us, our network or systems and / or the user and / or any third party, as well as that the user has violated these Terms of Use and / or the applicable Law.
4.2 We reserve the right to suspend the operation of the Site (or the operation of several of its services) because of update or upgrade works, software improvements or improvement of its security functions. In this case, the Site will not be accessible by the users.
5. INTELLECTUAL PROPERTY RIGHTS
5.1 This Site and all copyright and other intellectual property rights in all text, design, trade names, logos, slogans, graphics, icons, images, pictures, videos and other materials on this Site (the “Content”) are the property of Mitsis Group of Companies and all our affiliate companies or are included with the permission of the relevant owner.
5.2 Your use of any Content, except as provided in these Terms of Use, without the written permission of us or the Content owner is strictly prohibited. We will enforce our intellectual property rights to the fullest extent permitted by applicable Law, including the seeking of criminal prosecution.
5.3 You are hereby permitted to use the Site as follows:
a) You may print off one copy, and may download extracts, of any page(s) from our Site for your personal reference and you may draw the attention of others within your organisation to materials posted on our Site.
b) You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
c) Our status (and that of any identified contributors) as the authors of material on our Site must always be acknowledged.
d) You must not use any part of the materials on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
e) If you print off, copy or download any part of our Site in breach of these Terms of Use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies you have made of such materials.
f) As a condition for your access to and use of this Site, you warrant to us that you will not use this Site for any purpose that is prohibited by these Terms of Use or in a manner that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability or otherwise violate any law and that you will not use this Site, in order to post or transmit any infringing, threatening, false, misleading, abusive, harassing, libellous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane material. We will fully cooperate with any law enforcement authorities and comply with any Court Order requesting or directing us to disclose the identity of anyone posting or transmitting any such information or materials. You should, also, inform us as soon as you become aware of any unlawful or prohibited use of this Site by any third party.
6. RELIANCE ON INFORMATION POSTED
6.1 Commentary and other materials posted on our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site or by anyone who may be informed of any of its contents.
6.2 Our Site may include promotional material or publications of third parties. We do not control such third parties nor can we assume any liability for such third party’ promotions, offers or promises, their accuracy, truth or inability to comply with relevant legal or administrative provisions and obligations.
6.3 We make every effort, so as for our products and services descriptions made in the Site to be current and accurate. However, we do not make any representation or provide any warranty that descriptions of products and services on our Site are and will be accurate, complete, current or reliable. Particularly, in case of typographical errors or omissions or other technical inaccuracies concerning the information displayed on our Site, including but not limited to rates, fees, prices, availability or any other commercial or business issue, we reserve our right to make changes, amendments, corrections or improvements thereof at any time and without any notice.
7. OUR LIABILITY
7.1 The material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us hereby expressly exclude:
a) All conditions, warranties and other terms which might otherwise be implied by the applicable legislation.
b) Any liability for any direct, indirect, incidental or consequential loss or damage, incurred by any user in connection with our Site or in connection with the use, inability to use the Site or results of the use of our Site, any websites linked to our Site and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
7.2 The content, products, services and materials published on our Site or provided through our Site are provided “as is” and on an “as available” basis, without any representation or warranty of any kind, either express, implied or statutory. We do not make any representations, warranties or endorsements regarding the accuracy, reliability, usefulness or completeness of the services, content and materials on our Site or any site linked to it. To the maximum extent permissible pursuant to applicable Law, we disclaim all warranties, express or implied, including but not limited to, warranties of merchantability, fitness for a particular purpose, title, non-infringement, design accuracy, capability, sufficiency, suitability, capacity, completeness, availability or compatibility.
7.3 In no event shall we be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with your access to our Site, display of any material or use of any services on our Site or with the delay or inability to access, display or use of the services, including, but not limited to, your reliance upon opinions appearing on the Site or the Services or otherwise arising out of your use of the Site and its operation, whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise and even if we have been advised of the possibility of such damages. If, despite this limitation, we are found liable by a competent Court or administrative authority for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then our liability will in no event exceed, in the aggregate, the amount of One-Hundred Euros (EU € 100.00) or the equivalent in local currency.
7.4 We may not keep logs and data relating to the operation of our Site for a long time. This is why, you hereby waive any and all rights to bring any claim or action related to such matters in any forum beyond one (1) year after the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based.
8. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE
We process information about you in accordance with our privacy policy. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.
9. UPLOADING MATERIAL TO OUR SITE
9.1 Whenever you make use of a feature that allows you to upload material to our Site or to make contact with other users of our Site, you must comply with the content standards set by us or in these Terms of Use. You warrant that any such contribution does comply with applicable legislation and regulations as well as those standards and that you will indemnify and hold us harmless for any damages we or any third party may incur thereof due to any breach of that warranty.
9.2 Any material you upload to our Site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Site constitutes a violation of their intellectual property rights or of their right to privacy. In any event, by uploading any material to our Site, you automatically grant (or warrant that the owner of such materials expressly granted) us a perpetual, royalty-free, irrevocable, non-exclusive right and licence to use, repr