Sustainability & CSR

Our mission is to stand out as the preferred portfolio of hotels & resorts in Greece offering excellent service, great locations, impeccable facilities, sophisticated dining, and a broad spectrum of options, ensuring a flawless hospitality experience for guests, all in a sustainably conscious manner. 


Committed to its responsible operation and the goal of sustainable hospitality, Mitsis’ corporate social responsibility (CSR) programme, ‘A story of change’, is built upon 5 key thematic pillars. These pillars exemplify the Group’s values and aspiration to act as a role model for sustainable tourism development in the country. This is done through contributing 5% of its annual net profit to social and philanthropic initiatives.

Committed To Our Surroundings

With a notable presence across Greece, Mitsis recognises that its growth and progress are inextricably linked to the prosperity of the 5 unique destinations where it operates. The Group empowers local communities by focusing on local recruitment, aiming for 75% of its employees to be permanent residents of its destinations by 2025, and it supports the local primary sector by providing over 15 million euros annually to 140 local producers and suppliers. Mitsis proudly sponsors local events and actively supports local residents in times of crisis, by offering financial or in-kind support to victims of earthquakes, fires and other natural disasters affecting its destinations. It also collaborates with distinguished NGOs, including its long-standing partnerships with Make-A-Wish Greece, Ark of the World, and HOPEgenesis. With the establishment of the Blood Donor Volunteer Association ‘Mitsis Group of Companies’ with the participation of its employees and guests makes a valuable contribution to the blood banks of its destinations.

Enchanted With Our Greek History

Mitsis makes the most of its impeccable Greek essence and embodies the values of Mediterranean life, culture and history. The Group aims to revive tradition by highlighting the historical sites and monuments of its destinations, sponsoring local cultural events, and encouraging the participation of its employees and visitors. Through its distinguished F&B outlet and procurement policy, it aims to showcase local gastronomy and expose its guests to traditional local culinary flavours. Simultaneously, the Group collaborates with Marketing Greece to upgrade the qualitative aspects of Greek tourism and promote the country as an enticing destination.

Enriched By Everyone

Being home to 5,000 employees and 433,000 guests annually, Mitsis aspires to be flexible and adaptable to individual needs and celebrates the uniqueness of each individual. Enriched by everyone, the Group aims to enhance diversity, support female empowerment, and foster an inclusive and welcoming environment for all employees and guests. Within the coming years, the Group targets increasing the quota of women in management positions to 40%, and provides employee care by establishing a holistic benefit programme for its team members and their families.

Amazed With New Opportunities

In light of a new era in the tourism industry and always seeking to adjust to the mindset of new generations, Mitsis aims to become a leading force of change and innovation. The Group is committed to the personal and professional development of its employees, and offers extensive and ongoing training and seminars across all departments. The Group supports the young talent of its destinations, welcoming over 100 interns from 17 partner universities and sponsoring over 20 local sports teams and athletes. It also supports R&D initiatives and scientific conferences, acting as a proud Gold Sponsor of GreenTech Challenge, the largest national green innovation programme for the promotion of new ideas that address significant contemporary environmental challenges, including the achievement of sustainable tourism.

Concerned About The Planet

Sustainable development lies at the heart of Mitsis, and the Group continuously aims to minimise the environmental footprint of its 21 hotels and protect the biodiversity of its 5 destinations. In the context of its environmental programme, the Group sets targets to minimise energy, water and waste consumption, and organises a series of environmental initiatives, including beach cleanings and tree plantings, with the participation of its employees and guests. Its Greek-themed restaurants feature zero carbon footprint dishes, made with organic ingredients from local producers and zero waste in their preparation. The Group also collaborates with WWF Greece for the ‘Adopt a Beach’ and ‘Hotel Kitchen’ programmes, which focus on the protection of coastal areas and the reduction of food waste, respectively.

For its continued sustainability efforts, Mitsis is recognised with a series of awards and certifications across all of its 21 hotels, including Bike Friendly, Blue Flag, Green Key, ISO 14001, ISO 2200 and Travelife Gold Certification, as well as the Group’s distinction in the ‘Most Sustainable Companies in Greece’ for 2023. Mitsis also publishes its annual CSR Report, which contains the sum of the Group’s social contribution and environmental practices.