‘A Story of Change’: Mitsis Group’s Sustainability & CSR Programme

Mitsis Group’s Sustainability & CSR programme ‘A Story of Change’, is founded on five key pillars that embody its commitment to responsible hospitality - respecting its employees, supporting local communities, preserving cultural heritage, and safeguarding the environment. By integrating sustainable development principles into its operations, the Group continues to drive meaningful change across its destinations.

Committed To Our Surroundings

With a strong presence across Greece, Mitsis Group’s success is deeply intertwined with the prosperity of the communities it serves. Dedicated to fostering local well-being, the Group actively contributes to enhancing the lives of residents in its unique destinations. From prioritising local recruitment and supporting the primary sector to sponsoring community events, donating to local organisations, and collaborating with more than 20 NGOs, Mitsis remains steadfast in its commitment to social responsibility.

Enchanted With Our Greek History

Mitsis Group embraces Greece’s rich cultural legacy by preserving historical landmarks, sponsoring cultural events, and promoting local gastronomy - offering guests an immersive, authentic Greek experience. Through strategic partnerships with cultural, governmental, and industry bodies, the Group showcases the country’s heritage and strengthens Greece’s global reputation as a world-class tourism destination.

Enriched By Everyone

With a workforce of over 5,000 employees and nearly half a million guests annually, Mitsis Group fosters a diverse, inclusive, and supportive environment. By investing in employee well-being, professional development, and a culture that values individuality, the Group nurtures talent and creates opportunities, ensuring every team member plays a vital role in its vision for excellence in hospitality.

Amazed With New Opportunities

At the forefront of industry advancement, Mitsis Group champions innovation by nurturing the next generation of talent through long-standing collaborations with academic institutions, and by supporting local athletic initiatives through more than 40 targeted sports partnerships. By embracing digitalisation and fostering continuous employee development, the Group positions itself as a leader in sustainable and forward-thinking tourism.

Concerned About The Planet

Environmental sustainability is at the heart of Mitsis Group’s operations, underpinning its commitment to responsible tourism and natural resource stewardship. Across its properties, the Group implements initiatives to reduce energy consumption, water usage, and waste, while actively protecting biodiversity. Through strategic green collaborations and meaningful environmental partnerships, Mitsis protects local ecosystems and drives a strong, long-term culture of sustainability across its destinations.

For its continued sustainability efforts, Mitsis is recognized with a series of awards and certifications across all of its hotels, including Bike Friendly, Blue Flag, Green Key, ISO 14001, ISO 2200 and Travelife Gold Certification, as well as the Group’s distinction in the ‘Most Sustainable Companies in Greece’ by the QualityNet Foundation. Since 2019, the Group has also published its annual Sustainability & CSR Report, strengthening its commitment to transparency by openly sharing its social contribution and environmental practices.

At Mitsis Group, our Sustainability & CSR Programme “A story of change” is a shared journey. We invite our guests, employees, suppliers, and all partners to support and join us in shaping a more sustainable future. Your participation, feedback, and ideas are vital to strengthening our actions and creating positive impact for our communities and the environment.