Canvas by Mitsis Cretan Village is the place you will find the friendly and relaxed atmosphere you were looking for during your holiday. The warmth of our professional, yet discreet staff members will cater to everything you may need! Whether you are travelling solo or with your friends or family, we offer all the services you may need to create your ideal holiday and enjoy it to the fullest.
Canvas by Mitsis Cretan Village is the place you will find the friendly and relaxed atmosphere you were looking for during your holiday. The warmth of our professional, yet discreet staff members will cater to everything you may need! Whether you are travelling solo or with your friends or family, we offer all the services you may need to create your ideal holiday and enjoy it to the fullest.
List of services
- 1 water slide (75 m, minimum height requirement: 1.20 m)
- 24-hour reception services
- 24-hour security
- ATM machine in the lobby
- Audiovisual equipment (upon request)
- Babysitting service (upon request, additional charges apply)
- Beach towels (free of charge)
- Bilingual staff
- Car and bicycle rentals (additional charges apply)
- Club cars for internal transfers
- Concierge / Doorman / Porter services
- Cots in the rooms (free of charge)
- Currency exchange
- Daily bus services to and from Heraklion & Ag. Nikolaos (additional charges apply)
- Environmental awareness and training programme
- Entertainment activities (competitions, Olympic sports & video shows)
- Facilities for children
- Florist on call (additional charges apply)
- Free airport transfer exclusively for online bookings through www.mitsis.com (minimum stay 7 nights and minimum reservation cost of €1,000 per room)
- Free high-speed Wi-Fi
- Fresh beach towels provided in the room, with towel station at the beach
- Gift for all children upon arrival, according to age group
- Gym
- Highchairs available at all restaurants
- Lifeguard at the pools and beach
- Luggage room
- Laundry and dry-cleaning service (additional charges apply)
- Medical coverage – doctor on call 24h (additional charges apply)
- Meeting room accommodating up to 80 guests
- Mitsis Kids Club (ages 4–12), operating daily
- Open-air amphitheatre
- Outdoor parking area within the hotel premises (free of charge)
- Photographer service (additional charges apply)
- Pool access elevator for guests with reduced mobility
- Public WC
- Recreation programme and Kids’ Disco from 20:30 to 21:00
- Royal Mare Thalasso Centre (free transfer, treatments at an additional charge)
- Safe deposit box in the room
- Shop – Mini Market – Jewellery Shop
- Shuttle bus (additional charges apply)
- Snack box
- Special gifts according to tier for Mitsis Storytellers guests, delivered in-room one day before departure
- Sunbeds and umbrellas at the pools and beach (free of charge)
- Taxi service (upon request, reservation required)
- “BLUE FLAG” certified beach area with sports and sunbathing facilities
- Three outdoor children’s pools
- Three playgrounds
- Transfer services (additional charges apply)
- Transportation to and from Royal Mare Thalasso Centre (free of charge)
- Valet parking
- Wake-up service
- Wedding packages (additional charges apply)
- Well-organised excursions and tours (additional charges apply)
