List of services

1 water slide (75 m, minimum height requirement: 1.20 m)
24-hour reception services
24-hour security
ATM machine in the lobby
Audiovisual equipment (upon request)
Babysitting service (upon request, additional charges apply)
Beach towels (free of charge)
Bilingual staff
Car and bicycle rentals (additional charges apply)
Club cars for internal transfers
Concierge / Doorman / Porter services
Cots in the rooms (free of charge)
Currency exchange
Daily bus services to and from Heraklion & Ag. Nikolaos (additional charges apply)
Environmental awareness and training programme
Entertainment activities (competitions, Olympic sports & video shows)
Facilities for children
Florist on call (additional charges apply)
Free airport transfer exclusively for online bookings through www.mitsis.com (minimum stay 7 nights and minimum reservation cost of €1,000 per room)
Free high-speed Wi-Fi
Fresh beach towels provided in the room, with towel station at the beach
Gift for all children upon arrival, according to age group
Gym
Highchairs available at all restaurants
Lifeguard at the pools and beach
Luggage room
Laundry and dry-cleaning service (additional charges apply)
Medical coverage – doctor on call 24h (additional charges apply)
Meeting room accommodating up to 80 guests
Kids Club (ages 4–12), operating daily
Open-air amphitheatre
Outdoor parking area within the hotel premises (free of charge)
Photographer service (additional charges apply)
Pool access elevator for guests with reduced mobility
Public WC
Recreation programme and Kids’ Disco from 20:30 to 21:00
Thalasso Centre at nearby sister hotel Mitsis Royal Mare (free transfer, treatments at an additional charge)
Safe deposit box in the room
Shop – Mini Market – Jewellery Shop
Shuttle bus (additional charges apply)
Snack box
Sunbeds and umbrellas at the pools and beach (free of charge)
Taxi service (upon request, reservation required)
“BLUE FLAG” certified beach area with sports and sunbathing facilities
Three outdoor children’s pools
Three playgrounds
Transfer services (additional charges apply)
Valet parking
Wake-up service
Wedding packages (additional charges apply)
Well-organised excursions and tours (additional charges apply)

Beach bar Thalassa

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