WELCOME TO THE MITSIS FRIENDS CLUB!
Our Loyalty programme is aspiring to reward our true brand ambassadors, our most loyal guests that keep coming back to spend their precious holidays with us! Listening to your needs, the programme is now becoming more rewarding, creating even stronger bonds with you, as this is the entry point to the Mitsis experience; the point where everything begins.
Do not miss the chance to become a member. Make the most out of your stay, create memorable experiences and enjoy your vacation to the fullest!
MFC TIERS
| Tier | Qualification requirements |
|---|---|
| White | Upon registration |
| Bronze | 10 room nights or 15,000 points |
| Silver | 30 room nights or 45,000 points |
| Gold | 50 room nights or 75,000 points |
The above are the minimum qualifying requirements per tier.
MFC BENEFITS
| White | Bronze | Silver | Gold | |
|---|---|---|---|---|
| Earn points from hotel stays* | • | • | • | • |
| Earn points from F&B, Concierge services & extra room charges* | • | • | • | • |
| Complimentary early check-in** | • | • | • | • |
| Special departure gift according to tier** | Reusable cup Playing cards | Bath set | Candle | Powerbank Travel kit |
| Discount by booking on our website (on flexible rates) | • | • | • | • |
| Priority check-in upon arrival** | • | • | • | |
| Welcome offer in room | • | • | • | |
| Invitation to the Management Cocktail Party | • | • | • | |
| Points accelerator for direct bookings | • | • | • | |
| All-inclusive visit to another Mitsis Hotel during stay*** | • | • | • | |
| Ability to pre-book desired room within category** | • | • | ||
| Priority at the themed restaurants** | • | • | ||
| Complimentary use of Spa pool** | • | • | ||
| 30% discount on laundry services** | • | • | ||
| Discount on 1 watersport** | 10% | 20% | ||
| Priority for Breakfast at the themed restaurants (reservation required)** | • | • | ||
| Complimentary room service** | • | |||
| 10% discount on a Spa treatment** | • | |||
| Free Mini bar daily refill | • | |||
| Wine-tasting experience (in the hotel) | • | |||
| Complimentary late check-out**** | • |
* VAT excluded, except for 3rd party concierge services.
** upon availability
*** not among hotels in Kardamena. Transfer is not included. More details in FAQs.
**** until 20.00, only upon coordination directly with the hotel’s Front Office (not via concierge platform).
POINTS COLLECTION
FOR DIRECT BOOKINGS
Guests who choose to book their stay directly at www.mitsishotels.com, can collect points based on the table below, according to their tier and euros spent. Points are earned from room night rate, concierge services, F&B and extra charges, as long as they are charged directly on the room.
| Tier | Points / € spent* |
|---|---|
| White | 10 |
| Bronze | 12 |
| Silver | 13 |
| Gold | 15 |
*VAT, where applicable, is excluded from point collection.
FOR INDIRECT BOOKINGS
Guests who choose to book their stay via partners, collect their points based on the table below, per room night.
| Hotel Category | Low Season | Mid-Season | High Season |
|---|---|---|---|
| Category 1 | 500 | 750 | 1,200 |
| Category 2 | 750 | 1,400 | 1,700 |
| Category 3 | 1,200 | 1,900 | 2,700 |
Category 1 hotels: Bali Paradise Hotel, La Vita Beach Hotel, Petit Palais Beach Hotel
Category 2 hotels: Cretan Village Beach Hotel, Faliraki Beach Hotel & Spa, Family Village Beach Hotel, Galini Wellness Spa & Resort, Grand Hotel, Norida Beach Hotel, Ramira Beach Hotel, Rodos Maris Resort & Spa, Rodos Village Beach Hotel & Spa, Royal Mare Thalasso & Spa Resort, Summer Palace Beach Hotel
Category 3 hotels: Alila Resort & Spa, Blue Domes Resort & Spa, Laguna Resort & Spa, Lindos Memories Resort & Spa, Rinela Beach Resort & Spa
POINTS REDEMPTION
Points can be redeemed either for free room nights or for concierge services*
Redeem points for free nights, as per table below:
| Hotel Category | Low Season | Mid-Season | High Season |
|---|---|---|---|
| Category 1 | 9,600 | 13,400 | 18,000 |
| Category 2 | 11,000 | 18,600 | 27,600 |
| Category 3 | 21,600 | 27,800 | 37,000 |
The above points are the minimum required for each hotel category and for season 2023.
The points vary per room category.
*Excluding room upgrades
Specifically for Bali Paradise Hotel redemptions are applicable only for room nights.
NOTE: For season 2024, bookings of free room nights with points redemptions are already available. Please proceed with choosing hotel and dates for 2024 through the redeem process and check availability.
Redeem points for concierge services here
For more information about the new MFC, please read our FAQs.
Contact us at [email protected].
